Privacy Policy

Lucy Hart Bridal Privacy Policy

At Lucy Hart Bridal, we are committed to maintaining the trust and confidence of our visitors to our website.  In particular, we want you to know that Lucy Hart Bridal is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. In this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

Types of data we collect

  • If you have registered to receive our marketing emails we store your name, email address and wedding date.
  • Information provided voluntarily by you. For example, when you send an enquiry or make a purchase.

 1.Google Analytics

When someone visits www.lucyhartbridal.com  we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone.  We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

2.Mailing List

As part of the registration process for our monthly e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer Lucy Hart.

Cookies

Overall cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.  A cookie does not give us access to your computer or any other information about you.  Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer.

When do we collect your data?

  • When you make a purchase in store or at an exhibition.
  • When you register to receive marketing emails.
  • When you send us an enquiry via our website.
  • When you engage with us on social media.
  • When you enter prize draws or competitions.

How do we use your personal data?

  • To process any purchase made and keep track of purchase information.
  • To respond to your website enquiry.

For marketing purposes

With your consent, we will use your personal data to keep you informed by email about relevant products, events, special offers, promotions, competitions and so on. You are free to opt out at any time by unsubscribing from the email or contacting us directly by emailing lucy@lucyhartbridal.com.

Who do we share your personal data with?

We will never sell any of your personal data to a third party. We use a number of third party services as described in point 1 & 2. We require all third parties to respect the security of your personal data. We do not allow our third-party service providers to use your data for their own purposes and only permit them to process your personal data in accordance with our own instructions.

How long do we keep your data?

In broad terms, we will only keep your personal data for as long as necessary for the purposes described in this Privacy Policy. This will vary depending according to the type of data and the reason why we have the data in the first place.

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold free of charge. To exercise your rights as set out above, email your request to lucy@lucyhartbridal.com.

Data Security

To prevent your data from being accidentally lost, used or accessed in an unauthorised way we have put in place appropriate security measures.  In the event of a personal data breach where we are legally required to do so we will notify you directly and inform the ICO to report the breach.

Policy Review

We may update this Privacy Policy from time to time. Please regularly check this policy to ensure you are aware of the most updated version.

This policy was last updated on the 23rd May 2018.

Lucy Hart Bridal